Phlorum - Page Content

New Office Manager at Phlorum

Published on 21-04-2008 by Phlorum

Phlorum jane
Jane has started today in the office – she is finding it all very interesting if a little confusing to begin with, hopefully by the end of the week all should be clear!

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Phlorum

5.0

Based on 438 reviews

See all reviews Write a review

Michael Dennis

16:07 28 Jun 22

I needed a weed identified, I had very speedy response to my query which gave a full explanation on its identification and how best to deal with the problem, thankfully it was not Japanese Knotweed but bindweed. Keep up the great service

David Doherty

12:45 27 Jun 22

I took some pictures of a plant that I thought may be Japanese knotweed. Even though I live in the United States, Phlorum was happy to identify it for me. The Phlorum staff seem to be very concise, courteous, and professional, so that's why I'm giving them 5 stars.

Emily Rindfleisch

03:49 23 Jun 22

I recently contacted Phlorum for help identifying what seemed to be Japanese Knotweed spreading from a neighboring yard. Paul responded to my inquiry the next business day (despite me being located in the US where I would be unable to give them any business). Very grateful for the fast & free ID service provided! Now off to prepare for battle with the JK...

Steve Baker

14:38 22 Jun 22

Hannah Renier

14:33 16 Jun 22

I didn't know what the plant was on the other side of my garden wall, but it had grown to 13 feet when I took a good look and as far as I could see its leaves looked ominously like those of knotweed. My mind has been put at rest! Its odd-looking green fruit-thingies are those of a Cherry Laurel, which is poisonous, but doesn't undermine my garden wall, house or anything else. Much gratitude to Phlorum for the reassurance, which arrived very fast.

Kara Cox

09:02 16 Jun 22

Dr Paul Beckett responded to my enquiry very quickly. What a fantastic service. Thank you again.

Syavash Dehghani

09:20 14 Jun 22

I was concerned about a plant in my garden, sent some photos to Phlorum, Paul Becket replied in 30 minutes and informed me that the plant does notlook like Japanese Knotweed, it was very helpful and put my mind at ease.Kind regardsVash

ER H

18:39 09 Jun 22

A highly professional and reliable service with no 'hard sell'. They responded to my query within a matter of hours and were able to identify the weed with shovel-shaped leaves as field bindweed that no other weed encyclopedic website was able to identify. A great service.

James Paterson

12:52 01 Jun 22

Excellent service. Thank you all!

Tímea Kalderák

16:41 23 May 22

Super quick and helpful plant identification service which was also free. Highly recommended!

Dean H

09:40 23 May 22

I had concerns that a relative's property had Knotweed growing in a couple of places, and emailed a picture to Phlorum.Within 10mins Paul had emailed back with an explanation of why the plant in question could not be knotweed, and even told me what he thought it could be.After a quick google image search, it turned out that Paul was entirely correct, and the plant was Himalayan honeysuckle!Mind very much put at ease, and the service - even though he knew I wasn't in need of their paid services - was exceptional

David Witcombe

11:48 18 May 22

I'm a Building Surveyor and often consult with Phlorum to identify Japanese Knotweed from photos and with management plans. Paul and Stefan have been extremely helpful in responding to photo identification requests quickly and have been helpful in progressing any management plans with clients.

Caroline Elliott

20:39 17 May 22

I found what I thought might be Japanese Knotweed in my garden and panicked. I found Phlorum who are experts on Google and offered a service to verify if it was knotweed from a photo. Paul came back to me very quickly and fortunately it was not. He send me a link to what the weed was which put my mind at at ease. Excellent service thank you!

Susan Carsey

16:47 16 May 22

Very quick reassurance that we didn’t have Japanese Knotweed. Can’t 5hank you enough.

Car Tinley

09:18 16 May 22

Great service put my mind at reat.

Crabbier Art

18:39 12 May 22

Quick and helpful responses to my use of the free photo service. Thank you

MsSheba15 Qureshi

15:30 05 May 22

Excellent professional service. Had severe concerns of Japanese Knotweed invasion of neighbours plant which had transgressed to our side of fence . Was able toUpload a photograph to Phlorum to help identify. Responded in less than 24hrs by mail which put my mind at rest. Brilliant .

Teresa Conway

13:56 11 Apr 22

Found a suspicious growth in my garden while doing a clear up. Immediately panicked and sent some photos to Paul and his team. They quickly responded to put my mind at rest. I'm happy it wasn't knotweed but sorry that I can't give them my business after they were so helpful. Hopefully this review makes up for it!

Kris Halliwell

18:43 24 Mar 22

Fast reply. I was desperate for answers as knotweed infestation is an absolute nightmare. Fortunately I was relieved that is not my situation. I appreciate their expertise.

Alan Rodriguez Monteiro

13:06 21 Mar 22

Amazing team, very quick to reply to my email and put my mind at ease. Extremely knowledgeable. Genuine honest company. Great work and thank you

Robert Williams

13:34 21 Feb 22

We are purchasing a house with a very overgrown garden containing some suspicious looking plants. Paul was helpful, knowledgeable and reassuring.

Richard Sparks

20:52 10 Feb 22

These guys are really responsive and really on the ball! I asked them a question today about Japanese knotweed. I was worried I had it. Within less than 60 minutes I had their (negative) identification and 65 minutes some advice by email.Truly outstanding and knowledgable. They actually care! My highest recommendation without reservation. A shout out to Paul too.Thank you all!

Phil Hamilton

09:50 06 Jan 22

Very quick response to free photo service

Ellen Kendall

11:34 03 Dec 21

Very helpful, fast response with reassuring plant ID. A wonderful service!

Bernadette

13:54 24 Nov 21

This company was so helpful and kind to deal with. They provided a speedy response to my concern with a variety of knotweed growing in my garden. They also gave me a link to a very informative video, i would not hesitate in recommending them.

Martyn Gigg

20:46 21 Nov 21

Fast response and reassuring email from Paul with our query. Many thanks!

Graham Hacon

17:48 10 Nov 21

Great service correctly identified my mysterious shrub in just a few hours.

Bravo Zulu Property

11:00 16 Oct 21

Very quick professional response to confirm a plant was Bamboo and not Japanese Knotweed. Very knowledgable team used and trusted by Chartered Surveyors

Eileen Phillips

15:39 15 Oct 21

The response was very quick and offered information which made me more confident in raising the knotweed issues with my neighbour.I wish Phlorum was the contractor my neighbour was using. I feel that Phlorum would be as thorough in their treatment plans as they are in responding to queries.

Dave York

11:07 13 Oct 21

Very rapid and helpful response to identify an unknown shrup which self-seeded in my garden

Qing Jiang

13:58 29 Sep 21

fast response. The information is helpful. This free service is valuable Thanks.

Christopher George

11:37 16 Sep 21

Very helpful and swift response to clarify that some potential Japanese Knotweed identified on a building survey was in fact bindweed. A huge help and very reassuring.Would recommend using Paul and team for anything to do with Japanese Knotweed.

Louise Reynolds

09:02 09 Sep 21

Really prompt and helpful plant-identifying service. Fab!

Nicole Carvill

11:25 27 Aug 21

Very impressed will the speed of response considering that this was a free service. They have out my mind at rest over what I found growing in my border! I will be telling friends, family and neighbours about Phlorum. Thanks for your help. Nicoletta Jones

Derek G

17:11 09 Aug 21

Prompt & helpful advice

Jessie Leung

16:44 06 Aug 21

Excellent and quick response to ease my mind of Japanese Knotweed panic and it looks like Dogwood instead. Phew! Thank you Paul Beckett for his service and help.

Ian

08:53 06 Aug 21

Great serviceI'm looking to purchase a property in Ireland and discovered around the property what I though might be JKN.A couple of photos send via the website and Paul confirmed that what I had seen was Dogweed. Man thanks.

Jane Effemey

16:14 05 Aug 21

Excellent service from Paul, I was worried my daughters garden was infested with Japanese Knotweed and Paul reassured me that it was in fact lilac. Very relieved as I had nightmares of thousands of pounds disappearing from their bank account not to mention years of litigation! So thankful.

H B

19:21 03 Aug 21

Super-fast, friendly, knowledgable response! Saved a perfectly innocent plant from being ripped out. Thank you Paul!

évY Dutheil

10:51 02 Aug 21

Fast efficient service

Diane McDonald

08:13 28 Jul 21

Excellent and prompt response from Paul at Phlorum. Immediately identified a weed and put my mind at rest. Without charge!

Jamie Middleditch

10:44 27 Jul 21

Paul responded to my enquiry very quickly and offered excellent advice! Highly recommended. Thank you!

Matthew Henry

08:31 25 Jul 21

Send forward some pictures for some information regarding Japanese knotweed. Send me back what I needed to know within the hour! Great service thanks again

Dawn Butterworth

14:06 23 Jul 21

I got a quick response for identification of Japanese Knotweed when I forwarded a couple of photos. Thanks for your help!

Chris

18:53 20 Jul 21

We were worried about some spreading weeds in my son's garden near Toulouse. The advice given by Phlorum based on the photos we sent were extremely helpful in allaying our fears of Japanese Knotweed and giving us a plan of remedial action. Thank you. Chris

Westley John

09:19 19 Jul 21

Great service, very helpful!

Colin Wells

12:02 18 Jul 21

Excellent response to my request to identify ( from the Picture sent ) wether or not i had Japanese knotweed growing over from my neighbours garden.Within a short while i was informed that it was not Knotweed, so now i can rest easy.Thanks again Richard.Colin

Andi Thornton

11:50 16 Jul 21

Amazing service. An elderly family member was extremely concerned about what they felt they had found in the garden, within 30 minutes, Paul was able to reassure. Top-notch and great to see such quality services offered free of charge.

Amrit Chaggar

19:07 15 Jul 21

Paul Jenkins

21:26 12 Jul 21

Very helpful, first class advise from Paul, highly recommended!

James Hume

13:11 09 Jul 21

Dr. Beckett was most helpful on initial contact. Highly recommend.

Jacqueline Downs

10:22 09 Jul 21

Fab. Responded really quickly. How good is it to have a service like this 👍

Roger Hawke

09:10 09 Jul 21

Lightning quick response...Definitely put my mind at rest. Most grateful. Will "bank" contact...as we are aware (overheard in pub) there is Japanese knotweed in our village.

john rooney

18:13 05 Jul 21

Amazing service diagnosing our “not knotweed”! We were convinced we had knotweed, two photos and an expert glance from Paul Beckett and we were diagnosed with bindweed. Paul helpfully linked us some bindweed info. We were completely reassured and wouldn’t hesitate to use again.

Andrea Kennedy

08:43 30 Jun 21

Very fast responses and advice. Thank you!

Edward Rong

08:55 25 Jun 21

Great service, fast and free identification of plants. I sent a photo of the plants and they quickly got back to me telling me that there is no Japanese knotweed.

Outspam Outspam (Outspam)

17:46 23 Jun 21

Outstanding customer service from Paul. Was so worried 1 picture and Paul put my mind at ease, within minutes. Can't thank you enough....

Navtej Singh

08:40 23 Jun 21

Sent some pictures of what I thought could possibly be Japanese Knotweed. Richard was incredibly nice to get back to me with an answer, a service that did not cost me anything and put my mind at ease. Very rare these days would recommend Richard and his team highly.

Mary Liggins

15:40 22 Jun 21

Gave a free identification of my plant as Pescaria Red Dragon and not Japanese knotweed. Replied within a few hours of my enquiry and put my mind at ease. Thank you!

Richard

10:08 17 Jun 21

Fantastic and really helpful advice from Paul. Excellent service!

Country Creative

13:31 09 Jun 21

Nice and easy process to get a plant identified, that is growing in the garden of a property we are buying: turned out to be an Abelia. Really simple and quick response to the photos from Paul Beckett earlier this year in April 2021.Thanks!

Anne Marie Kraus

18:49 07 Jun 21

Using a new phone app, I was shocked when it identified this "shrub" in my yard as Japanese knotweed. Needing immediate confirmation, I submitted photos to Phlorum, and they got back to me in a matter of hours. Unfortunately, they gave me the bad news, but knowing is much better than not knowing, and I'm grateful for this free service.

Caroline Stretton

15:38 28 May 21

Really useful services and very fast responses! Thank you so much

James Stocker

15:33 27 May 21

Had a rogue plant that looked suspicious, uploaded a photo to Phlorum via the website and got a response in under an hour.Turns out I was worried about nothing.Highly recommended.

Anwer Bati

14:56 26 May 21

I was told I had Knotweed, and was very worried. So I uploaded a couple of photos to Phlorum's website. I only had to wait a few minutes before an email came back telling me I was mistaken, and even identifying the plant in question. I was very impressed by this speed and professionalism.

Stacy elle

21:41 24 May 21

Phlorum was amazingly helpful in identifying the root of my problems. The response time was quick and even though I am not in the UK, they were able to give me the information I needed to know where to start on my journey to rid my land of Japanese Knotweed.

uzma anwar

20:17 24 May 21

Quick/ friendly and some sound advice. Many thx!👍🏼😀

samantha m

13:00 24 May 21

Absolutely fantastic response, valuable information and links to a factsheet about the plant concerned which wasn't japanese knotweed. Highly recommend Paul and the team. So grateful to you.

christopher Pornaris

12:44 20 May 21

From my experience, Phlorum are a very knowledgeable company and respond to queries very efficiently. We used their free photo service and were very satisfied.

jabed miah

09:50 17 May 21

Very knowledgeable and responsive. Would use their services again.

Kay Elliott

18:51 12 May 21

Many thanks to Paul who responded very promptly to my email and photo. I was enormously grateful to have my mind put at rest so quickly when I managed to confuse Japanese knotweed with a cherry tree root sucker!A very valuable service .

Cole Soutter

10:28 12 May 21

Great service, super quick and super helpful

Teresa Selwyn

16:38 07 May 21

What a lovely firm. I sent a panicky photo thinking I was living next door to the dreaded Japanese Knotweed and received a reply very quickly putting my mind at rest. Excellent service and extremely professional. Definitely recommend them.

Peter Corr

15:44 07 May 21

As a damp and timber surveyor it can be very disconcerting to have to report back to the client that there are strange growths emanating from the subfloor voids, particularly when the growth resembles Knotweed, but you cant quite be certain. I sent Phlorum a photo early morning, undertook an damp inspection and received a reply on my return, the very same day. Highly efficient and very reassuring. Thank you, Phlorum.

Jeff Wesson

14:04 07 May 21

Very prompt free service to id plants and put mind at ease the Japanese knotweed as was unsure and was a listing when using a free plant of app.

jim bobby

20:24 05 May 21

Very helpful, identified a suspect plant for me from photo which has put my mind at ease. Very prompt reply too, for which I am very grateful. Thank you very much.

Laura Wade

09:50 26 Apr 21

I contacted Phlorum with a photo of some suspected Japanese Knotweed in our garden. I received a reply the following day with a link to what it was - something very similar but not the dreaded JK thank goodness. This was a free service offered by Phlorum - which was much appreciated during my panic attack! Had it been JK, then I would have asked them to help remove it for us.

Lauren Justin

12:04 15 Apr 21

Chris Gibson

05:26 15 Apr 21

Trustworthy firm. Thank you to the team for their speed and professionalism in putting my mind at ease over this plant. Dogwood not Japanese knotweed.

Suzanne Cox

10:11 14 Apr 21

Such a great service - I had convinced myself (with a sleepless night!) that I had Japanese Knotweed but after uploading some picture to Phlorum online they responded so quickly and set my mind at rest - it was bindweed and gave me a link with hints and tips... no hard sell... just very appreciated help!

Elvis

20:39 09 Apr 21

Rapid and expert plant species identification. Professional staff. Would highly recommended using their services when required.

tim smith

12:38 09 Apr 21

Similar to Martin below, we found out the people who sold us our property had knotweed removed yet failed to declare this on the T6 form during the sale. Paul got back almost straight away to allay our fears the knotweed had returned. Superb.

nancy turner

15:46 08 Apr 21

I noticed some unknown shoots coming up in the garden and was concerned they might be Japanese knotweed. Sent a couple of photos to Phlorum using their free identification service. Very relieved when Paul got back to me quickly to say they were not the evil plant - this put my mind at rest. Thanks Paul and Phlorum!

Robbie Hurst

08:59 08 Apr 21

Was a bit worried that my garden had been invaded by Japanese Knotweed so sent the attached photo over to Phlorum, Paul swiftly responded to say this was in fact Ornamental Bistort and is often mistaken for Japanese Knotweed (PHEW!). Great service and very knowledgable company. Would highly recommend!Cheers.Robbie

caroline yarborough

19:36 29 Mar 21

So hopefully in identifying a suspicious looking plant. Quick response too.Thank you!!

Jon Dyer

09:56 25 Mar 21

I sent an email asking for advice about potential knotweed and Phlorum came back immediately to reassure me it wasn’t. Excellent service, thank you.

Kiran Dhillon

10:23 22 Mar 21

Very helpful in helping us identifying potential knotweed just by looking at a photo

Martin Pace

13:30 19 Mar 21

Found some unidentified new shoots in front garden. Was concerned they could be Japanese Knotweed. Sent a photo into Phlorum as they offered a free photo identification service. Paul at HQ got back to me within a couple of hours to put my mind at rest that they were of the spurge family. Really grateful for the excellent, knowledgeable free service!!

Phil Gurnett

09:27 17 Mar 21

Had a knotweed problem in our last property and when we saw something not entirely unlike knotweed shooting up from the ground at the new place, panic set in. Thankfully these guys offered an expert and quick response, telling us they were in fact peonies.Humbled but relieved. Thank you guys very much.

John Ding

12:55 12 Mar 21

Tom Red

10:22 28 Feb 21

Excellent quick and informative response to my query. Thank you very much Paul.

Sean Considine

10:05 16 Feb 21

Excellent service, quick response, recommended.

Phil Kendall

18:09 15 Feb 21

A rhizomatous weed found growing rampantly with very little top growth confirmed as rosebay willow herb confirmed by emailed photos before I’d chance to finish a mug of tea

Magsford Campbell

17:05 12 Feb 21

Very knowledgeable. Speedy response.

Michael Turner

22:50 05 Jan 21

I found there response quick and advice very helpful

Andrea Cuff

13:41 04 Jan 21

Great service from Phlorum, really speedy despite the Xmas/New Year holiday. Have me the reassurance I needed. Highly recommend

Sean O' Shaughnessy

08:43 01 Dec 20

Excellent service from Phlorum. I had a query regarding a plant in which looked like Japanese Knotweed on a site I am working on. Sent a photo and got a response immediately.

Mike Barnett

13:13 10 Nov 20

Very quick response to a shrub identification issue.

John Keogh

20:19 20 Oct 20

User friendly website and my request for help and assistance was immediate and informative. I can't believe it was so quick, and free to boot. Really appreciate it. Thanks Paul.John K.

whatinblazes XD

11:00 16 Oct 20

One of the owners responded to my inquiry immediately and was very friendly. Their website is a great resource for identifying Japanese Knotwood at various stages throughout the year.

Amber Scott

01:34 10 Oct 20

Very kind and responds promptly!

Peter Moran

12:55 14 Sep 20

I had a potential Japanese Knotweed issue but Phlorum were able to quickly identify my plant as not JK, such a relief. There was response was prompt and professional with no sell. Additionally the plant I had was identified and I was given links for further research. Such good service.

Eugene Glasspool

08:59 08 Sep 20

Really helpful advice and very quick response when asked about identification of the type of plants

David Wilkinson

12:47 25 Aug 20

Having seen an article on a tv programme about Japanese Knotweed, we became a little concerned about a fast growing plant growing from a neighbours garden. Neither the neighbour or their gardener/handyman knew what it was. Research identified Phlorum as experts and having looked at their website, watched a video and followed advice, I took photos of the plant and submitted them on them on the website. Within an hour Richard from the company emailed with the identity of the plant ( grapevine variety ) which reassured us. Wonderful, prompt service and totally free.David Wilkinson, Ferring, West Sussex.

Philip Makatrewicz

12:18 18 Aug 20

Very courteous, knowledgeable and helpful when my partner called them for assistance.

Brad McDonough

15:16 13 Aug 20

Utilized Phlorum's free invasive species identification service and they were extremely helpful. Such a great and needed service to provide.

Sam Crowe

16:06 10 Aug 20

Great service, very professional and knowledgeable. Quick response, would recommend.

Chris Andresen

22:15 07 Aug 20

Although I live in the US, I stumbled across this page and found it to be a great resource. I sent in photos of my plant and they identified it within a day. I'm not so delighted to have this plant in my yard, but I'm super happy to finally know what it is and to have had the assistance of the professionals associated with this website. Thank you.

Thelma Vinson

09:09 06 Aug 20

Wonderful service. Extremely speedy informative reply. Many thanks

Peter Roche-Kelly

18:15 05 Aug 20

The speed of response was phenomenal, I sent pictures via the website late in the evening and had confirmation in minutes, I would thoroughly recommend that anyone with a concern should use the service, Well done guys a superb service.

Cindy

01:01 05 Aug 20

As invited on Phlorum’s website, I emailed to request an ID on a plant our current neighbours had added as a property line privacy enhancement ahead of my husband and I purchasing our home next to them. A year later, they were told they’d planted Japanese Knotweed. Paul responded to my initial inquiry within 24 hours with an accurate ID of Fleece Flower - a plant that is non-invasive and non-aggressive in its growing habits. We are very relieved to have confirmation that a major and possibly long-term knotweed removal strategy isn’t needed and impressed with the accurate and quick feedback received.

Power team Yok

13:26 03 Aug 20

I have been told by estate agent that there a plant in my garden that looks like japanese knotweed. As I have no knowledge of it at all I found website on Internet and decided to send pictures. Even I could see (with help of Web page) that it's not what I been told, but professional opinion would be the best. Didn't expect response at all, but...Paul thank you so so much. You did made my day with an super fast respond and a best ever news. I was lucky this time.Thank you.

Hilary Puxley

07:19 29 Jul 20

Received a helpful and very quick reply to my query - good service!

John Norris

16:35 22 Jul 20

Concern over possible Knotweed. Paul advised it was probably Goat Willow and further investigation proved him correct. Hours of worry resolved in minutes.

islc52

22:28 17 Jul 20

Found a suspicious plant which looked a bit like Japanese Knotweed. Submitted a photo and in less than 48 hours Paul Beckett responded. He was able to confirm the conclusion we had eventually come to, that is was not the dreaded knotweed. Good to have peace of mind. Thank you Paul.Kind regardsIan Stuart Lynn

G M

22:14 16 Jul 20

Emailed a photo of my plant to them and received reply with identification the next day. Friendly and quick service.

David Lang

12:47 16 Jul 20

Superb service. I had a sneaky suspicion that a weed wasn't knotweed but needed an expert opinion. Paul responded via email within minutes. Very professional and helpful all-round.

Conor cruise

19:53 06 Jul 20

Absolutely brilliant. Professionally dealt with my queries immediately. Paul was my contact and it was a pleasure to speak with him. Informative and helpful, would advise anyone with concerns or questions about knotweed to give this company a shout. Brilliant. Thank you Phlorum.

Christina McCarthy

09:53 03 Jul 20

Excellent service !Paul was extremely helpful with identifying an unusual triffid like plant that had popped up in our garden. I had looked everywhere to ID it and couldn’t find it until I found his website and used his free identification service, with photo option so you don’t even have to describe the plant.If you have questions, do contact Paul, he replied to my query within minutes.Definitely a 5 star service 👍👍

H F

17:44 30 Jun 20

Found this in a bag of spinach today and found Phlorum on a google search.I sent an email and had a speedy reply, to saythat it’s Redshank, wow brilliant, thanks so much, what a fabulous service from Paul today.Many thanks

Rich 036

20:26 29 Jun 20

Paul was incredibly helpful in offering advice regarding an invasive plant that had become apparent in our garden. A wonderful service. Highly recommended. Thank you SO MUCH!

Laurie Sheridan

13:59 26 Jun 20

I asked for help in identifying a plant that looks a lot like Japanese Knotweed. I'd spent months looking online and in books without finding an answer. Phlorum rep Paul replied quickly with the id - it's Giant Fleeceflower. Had it been Japanese Knotweed, the identification would have been even more important. What a great service!

Isabel Mack

19:54 25 Jun 20

Very quickly helped with my query about a shrub and provided very useful follow up advice. Thank you

Darragh O'Doherty

13:36 25 Jun 20

Excellent, prompt and helpful engagement from the whole team.

Neil White

10:20 25 Jun 20

My property boundary has been engulfed by a rapid growing plant. I was concerned it was Japanese Knotweed. I tried to identify myself but was unable to be certain. When googling I cam across Phlorum, and used their free identification services. They identified it as Russian Vine, which was a relief to me and I'm grateful of their honesty . Excellent service and very quick to identify. I was signposted to their website with some useful information. many thanks.

William Sestrom

00:08 24 Jun 20

Found these guys with a random google search trying to identify some weeds I have, concerned if it was knotweed. Mind you, I am in the US and they are almost directly north of Omaha beach! They are in Great Britain!No matter where we both are, I got an answer (it wasn't knotweed!) within 24 hours, and an interesting conversation as well.Nice job, helping out a Yank! Thank you Phlorum!! Well done, and I'll look you up next time I find myself over on your side of the pond and buy the staff a pint!

livpoksoc

13:56 22 Jun 20

Excellent service, speedy response and reassuring!

John Slater

12:54 22 Jun 20

Wrote to this company concerned about a fast growing plant in the garden over the weekend they came back straight away with a free service putting my mind at ease.Excellent service.

Eddie Sheehy

22:07 17 Jun 20

I found a plant that looked suspiciously like Japanese Knot Weed and I looked on the internet and found Phlorum. Their website was first rate and they offered a service whereby I could upload a picture of the offending plant and they would identify it for me.I did that and almost by return Paul had identified it as a close relation to JKW but was intact a non invasive cousin. Paul was so helpful, professional and fast that I got the issue sorted out in a matter of an hour.I would certainly recommend them to anyone

Darren Catterwell

17:00 15 Jun 20

Great service and really quick

Angie

13:36 12 Jun 20

Very very quick to get a reply and was so helpful I could have pulled out a lovely plant if it wasn’t for the reply I received would I use this site again definitely yes.

Tim Hart

09:59 09 Jun 20

Really helpful. Provided us with sound expert advice.

Ingrid Bedwell

11:00 08 Jun 20

Very professional service and advice given quickly. Would highly recommend if you have any concerns or issues that need clarification.

Kirsten Rose

10:36 08 Jun 20

Brilliant service. I added photos to the free identification tool on the website. Response was quick and comprehensive.

Claire Francis

17:32 03 Jun 20

I had a very quick response from Paul about a concern about potential Japanese Knotweed, which thankfully it is not! So impressed by the speed and politeness.

Simon Connolly

16:41 03 Jun 20

Excellent speedy response

Trudy Naylor

14:51 03 Jun 20

great service quick response

Duby PSReview

13:27 03 Jun 20

With dread, I contacted Phlorum because I had found what I thought was a Japanese Knotweed in my garden. Immediate reply back (it wasn't Knotweed, phewww! It was a Judas Tree so nothing to worry about). To have such knowledge and to be willing to share is rare these days. Thank you so much.

Sebastian Kulczewski

10:07 02 Jun 20

Very professional service. Quick response.Thank You

Stephen Niblett

10:30 01 Jun 20

So quick their photo service settled our minds next day. The dreaded Japanese knotweed had not infected grans garden. It also helped avoid a domestic as we all had our own opinions🤫

Anna Johnstone

19:29 29 May 20

Phlorum were very quick and helpful in identifying a plant for me, all for free. Very impressed with the service - thanks!

Michael McLoughlin

06:52 29 May 20

Phlorum gave a quick and helpful response to an initial enquiry

Judith Monaghan

08:38 28 May 20

Fast, clear and very helpful. An excellent service.

Rose MacNeill

17:09 27 May 20

Requested information on a plant in my garden that I thought was an invasive one. Within 24 hours they got back to me and identified the plant as being non invasive.Great service

David Welch

11:54 27 May 20

Echo the previous review. Photo submission service is excellent, response in a couple of hours - in my case, a good conclusion but even though no business for them they provided additional resource materials to help me. Great service

09:57 27 May 20

I contacted Phlorum with an enquiry regarding an unidentified plant in my new garden. Paul was absolutely brilliant, so helpful and informative. Thank you for your advice Paul. I would recommend without hesitation.

Richard Budd

12:11 21 May 20

Contacted Phlorum via email, with a picture of what I thought might be Japanese Knotweed in my garden. A response was received within a couple of hours to advise that the plant was a simple 'woody shrub' and therefore nothing to worry about, which allayed my fears. Thank you so much.

Karen Stafford

08:22 20 May 20

Really speedy response to my sending in a picture of a worrying plant. Highly recommended.

Claire oconnell

18:56 14 May 20

Thanks to the Phlorum for the quick and helpful advice.

Gary Booth

17:36 12 May 20

Super quick response to a very anxious query regarding possible Japanese Knotweed outbreak. False alarm and Phlorum responded within hours and totally put our minds at ease.... and for free. Highly recommended.

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